London, 1941. Amid the falling bombs Emmeline Lake dreams of becoming a fearless Lady War Correspondent. Unfortunately, Emmy instead finds herself employed as a typist for the formidable Henrietta Bird, the renowned agony aunt at Woman s Friend magazine. Mrs Bird refuses to read, let alone answer, letters containing any form of Unpleasantness, and definitely not those from the lovelorn, grief-stricken or morally conflicted.